Scoring an impressive 4.7 out of 5 on Trustpilot is a fact we’re happy to shout about. Over 5 years, we’ve strived for excellent customer service, high quality and value for money. So, take a look at some of our reviews which prove purchasing a Smart Parcel Box is money well spent.
Customer Service Reviews
Very pleased with my purchase. The company provided prompt responses to a couple of enquiry emails I sent prior to making my order. The order arrived as expected. I installed the box myself with the fixings provided which were fit for purpose. Chose the grey coloured box and it looks great! A bit more expensive than other boxes on the market, but worth the extra in my opinion. Now happy that (multiple) deliveries can be left safely even if no one is available at home. Happy customer. – Michael Church
Michael left us a glowing review not only about how pleased with his purchase he is but with how impressed with our customer service. He said we provided prompt responses helping him choose the correct box for his home, making the ordering process as easy as possible. We pride ourselves on good, prompt and friendly customer service here at Smart Parcel Box, so to hear this helped Michael with his purchase is wonderful.
It’s also great to hear Michael used the fixtures and fittings provided to help install his post box to the outside of his house. With fixtures and fittings provided and an easy to follow installation guide on our website, installation outside your front door should be a breeze.
Michael’s also mentioned his Smart Parcel Box can receive multiple deliveries, this is an added bonus because this external post box can easily accept more than one delivery every day, meaning this convenient post box will help you will you’re at work, on holiday or even just running errands.
Delivery
Great Product. Very useful enabling couriers to drop parcels without entering the building or if no one is at the office. Quick Delivery Great Customer Service – Jackie Aarons
Another great thing about Smart Parcel Box is that with these troubling times, they’re the ideal solution to contact-free delivery. As they’re entirely self-sufficient they can accept parcels while you’re not in even if it requires a signature. With its unique barcode inside the lid, couriers can scan and it will work as proof of delivery. So, you needn’t worry about parcels which require signatures either!
Did you know 95% of our orders are dispatched the very same day as ordering? We do this to provide our customers with the quickest possible delivery. By cutting out as much time as well can, so you can enjoy your postal box outside your home.
I read before that every house should have one of these and they are right. Every house should have one. It makes taking deliveries so much easier. Definitely worth the money. – John Price
Every house should have a Smart Parcel Box, by making home deliveries easier we can ensure you keep your distance when accepting deliveries, remain undisturbed and can accept parcels while you’re out. Making life simple and easy. Without the Smart Parcel Box, you might find yourself making trips to the depot every time you get an attempted delivery.
Our value for money is another goal we strive towards. Our external post boxes help you prevent missed deliveries and are super convenient. With their galvanised steel manufacturing and weather-resistant powder coating, this box will keep your parcels safe, clean and dry.
We’re incredibly proud of our reviews and its great to read feedback from our customers, so if you have any please send them in to our Trust pilot account.
